Privacy Policy

CleanConnect is committed to protecting your privacy online and we will treat the personal information you provide as private. Here we explain how we gather information through the web site, what we do with it and what controls you have.

Data collection

In order to provide you with services and respond to your enquiry form requests or emails, we ask you to submit information such as your name and contact details. You are under no obligation to provide such information. However, if you should choose to withhold requested information, we may not be able to contact you.

How the data is used

CleanConnect use the information you provide to arrange services requested by you and respond to any enquiry. If you have e-mailed us we will use your e-mail address to respond to your query.

Once we have provided your services or responded to your enquiry your details may be kept on our system to ensure that we can contact you in the future if necessary.

CleanConnect will only share your contact details with cleaners vetted and reference checked by us. Under no circumstances will we share your information with any other third parties whatsoever unless you have asked us to or we have otherwise agreed this with you first.

CleanConnect agrees that it nor its employees shall not now, during the currency of this contract, nor at any time thereafter, use, publish or otherwise disclose any information which, by reason of its character or the circumstance or manner of its disclosure, is evidently confidential to the Client, relating to the affairs, finances or business of the Client, her family or her household, otherwise than in the proper course of cleaning duties or as required by the law. CleanConnect agrees not to communicate with the Press, broadcasting or other media regarding the Client, the Client’s family or household, except with the Client’s express prior written consent.

Security

CleanConnect will protect the security of all personally identifiable information associated with our clients and contacts and consequently we take reasonable precautions to protect against the loss, misuse and alteration of client and contact data under our control.

Use of cookies

This web site may use cookies or other devices to automatically collect personal information about visitors to the site. This information is limited to the IP address of the computer you are using to access the site. This information is used solely for admin purposes to monitor levels of usage of the web site.

Information storage

All information submitted through our website or email is stored on a computer located in the United Kingdom. This is necessary in order to process the information and to send you the information you have requested.

By using the website, you consent to the collection and use of your information by CleanConnect as set out in this privacy policy. If we amend our privacy policy in any way, we will revise the contents in this section.

Your rights

You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. You have a right to ask us to stop sending you direct marketing material at any time even if you have previously asked us to do so or have otherwise agreed to this.

Please contact us with any questions, concerns or comments you have about our Privacy Policy.